Commercial Terms
All applicable payments are to be paid 100% in advance as per the plan availed.
All charges are subject to additional GST or any other taxes as applicable under the government norms.
The client must make themselves available for the on-boarding meeting within 15 days of the payment.
In case the client does not make themselves available within this timeframe, the project will be
considered as closed and the client will not be eligible to claim any refund.
The client must comply all the information/ documents etc. related to Google Advertiser Verification
Process and Policies. In case of any Google Policy related issues/ Ads paused by Google/ Ads
Suspension by Google, the client will be solely responsible for the same and will not be eligible to claim
any refund.
All payments made to Inaiways are non-refundable.
Payment slabs and service terms and conditions are subject to change at any time at the discretion of
Inaiways.
Upon payment against the provided proposal, all terms and conditions outlined within the proposal shall
be deemed accepted.
This proposal is exclusively applicable to the single legal entity corresponding to the specified GST
number. It does not extend to group companies or joint ventures or other related partnership firms etc.
with distinct legal identities.
Delivery Terms
The quality and relevance of the AI generated landing pages are directly dependent on the keyword
Input and persona choices given by the client. Inaiways is not responsible for the outcome of the
campaigns or any discrepancies arising from inaccurate, incomplete, or insufficient input details.
After the first complementary change request is exhausted, an additional change request will attract a charge of 20% of the setup charge.
Change or editing the “Company Name” and the main “Product URL” will not be covered in the update request. In case any change is required for “company name” or “product URL”, it will be considered and billed as a new requirement.
While the AI strives to produce accurate content, there may be errors or inaccuracies.The client is responsible for reviewing and verifying the content before publication or giving a go-ahead. The company does not guarantee the accuracy or completeness of the generated content.
The AI used in our services is highly advanced but not infallible. While we strive for accuracy and completeness, the AI's outputs, including keyword research, ad copy, and audience profiling, may have limitations. Inaiways is not responsible for any errors or omissions in the AI-generated content.
The pricing agreed upon is for a single product, defined as an entity with a set of similar or relatable keywords. Any change in the target persona, target product, target geography that may result in change of the keywords set, will be considered a new and separate requirement, subject to additional charges.
For generating the landing pages, the product will be handled only by the Inaiways team. The customer will share their business requirements and will be a part of the meetings where setup of the ad campaign is done. In no scenario, the product itself will be handed over to the customer.
Customers can give their brand guidelines for designing the landing pages. In case brand guidelines are not shared, Inaiways will follow the design guidelines from the existing website of the customer.
The landing page structure will be specifically designed to cater to the traffic coming from Ad campaigns. This structure is designed as per the science of user experience and the best practices recommended by Google. Any change in it will be charged extra.
The client must provide the necessary marketing collaterals (raw content, images, logo, etc.) and technical accesses (such as access to change DNS settings if required) required for the project within a maximum of 5 working days from the date of request by the Inaiways delivery team. Inaiways will not be responsible for any delays in the project resulting from the client's failure to provide these materials and accesses in a timely manner.
All the content (text, videos, photos, logos, client testimonials, etc.), creative content, authorised contact details, emails, approved SMS, WhatsApp, and email gateways provided by the client must be owned or licensed by the client and must not violate any copyright laws. In case of any legal action by any entity or government, because of these collaterals, the client shall be responsible for the same.
Landing pages are generated as per the Ad groups created based on the client’s inputs. Once developed for any product or service, the landing page cannot be scrapped and replaced with landing pages for other products or services. Upto maximum of 40 landing pages are delivered for 1 template of the Landing page. 1 Template is used for single product/service.
Once the landing pages UI are shared with the client for approval, only two change requests* will be accepted before go-ahead. For any additional change requests, INR 5,000 per landing page will be charged. During the review of landing pages, client shall only review the following:
- The Client represents and warrants that all logos, customer names, product/service descriptions, technical SLAs, features, and any other information displayed on the landing page are accurate, complete, and do not infringe upon the rights of any third party. The Client shall be solely responsible and liable for any and all objections, claims, losses, damages, liabilities, costs and expenses (including legal fees) arising out of or relating to any inaccurate, false, or misleading information presented on the landing page, whether brought by an individual, commercial entity, or government.
Any requests for changes in UIs / wording or grammar unless it creates some incorrect/false understanding will not be entertained. Our landing page must abide by various rules, therefore altering statements could potentially violate these guidelines.
Definition of change request is as follows: List of all the changes required by the client like change in images, text, etc. Client can collate all the desired changes and share it with Inaiways team. Two of such lists will be accepted under this proposal.
Does not include any error that happened from Inaiways during delivery like wrong image selection of products or services, wrong mapping of text with client’s products or services, etc. These changes will be accommodated by Inaiways even if the client has consumed both of their change requests.
Additional templates to be purchased for extra services or products.
Inaiways shall not be liable for any additional services availed by the client from other ad platforms, hosting platforms, or other vendors.
Inaiways is not liable for any disruptions or consequences arising from policy violations, and the client agrees to promptly resolve such matters with Google and bear any associated costs or damages.
While the AI strives to produce accurate content, there may be errors or inaccuracies. The client is responsible for reviewing and verifying the content before publication. Inaiways does not guarantee the accuracy or completeness of the generated content.
Government regulations, local authority regulations, and ad platform policies supersede any features in the product or service offered in this proposal.
All information exchanged between the client and Inaiways during the course of the engagement shall be treated as confidential and shall not be disclosed to any third party without prior written consent.
AI-Generated Content Disclaimer and Limitation of Liability: By making payment, the Client acknowledges and agrees that certain content provided may be generated in whole or in part by artificial intelligence (AI). The Client understands that AI-generated content may contain inaccuracies, omissions, or hallucinations and does not guarantee factual correctness or completeness. The Client accepts full responsibility for independently verifying the accuracy, legality, and suitability of any AI-generated material before using it for any purpose.To this end, the Client expressly waives any right to lodge claims, complaints, or initiate legal proceedings against Inaiways for errors, inaccuracies, or consequences arising from reliance on such AI-generated content. Inaiways disclaims all liability for any direct, indirect, incidental, or consequential damages resulting from the use or interpretation of AI-generated material.
Inaiways shall not be held liable for any failure or delay in the delivery and/or performance due to causes beyond its reasonable control, including but not limited to natural disasters, acts of government, or internet outages, delay/ non-availability/ incomplete project information.
Any changes in the scope of work other than those are mentioned in the proposal/ agreement; must be mutually agreed upon in writing and may be subject to additional charges.
The client acknowledges that digital ad campaign results are subject to market conditions, competition, and other external factors. Final outcomes from the project may differ from the expected results such as Impressions, Clicks, Conversions. Additionally, Inaiways do not guarantee any output in terms of number of leads and/or quality of leads which totally depends on the end customer’s brand-perception and value of client’s offerings in the market; which is beyond control of Inaiways.
Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.
The Client grants Inaiways the right to display the Client’s name and logo in its portfolio, website, presentations, proposals, case studies, and other promotional and marketing materials, for the limited purpose of identifying the Client as a customer of Inaiways. This right shall survive the termination of this agreement unless otherwise revoked in writing by the Client.
All products and services referenced in this proposal are and shall remain the exclusive intellectual property of Inaiways. Upon full receipt of the agreed payment, the client shall be granted a non- exclusive, non-transferable right to use the specified product(s) or service(s) solely for the internal operations of their organization. This right does not grant the client any ownership interest, exclusivity, or the authority to prevent or restrict Inaiways from offering the same or similar products or services to any third party.
Landing pages once generated will be auto-deleted as soon as the subscription end. If the client wants to extend the time period, the client needs to renew the subscription as per the prevalent pricing model.
Either party may terminate the agreement with 15 days’ written notice. In such cases, all services rendered up to the termination date shall be chargeable, and no refunds will be issued.
General Terms
Government regulations, local authority regulations, and ad platform policies supersede any features in the AI-Portal product and service.
Any dispute is subject to Pune jurisdiction.
Inaiways’s AI-Portal operates on a subscription-based software-as-a-service (SaaS) model. The source code and technology are the intellectual property of Inaiways and will not be transferred or shared.
The client agrees to allow Inaiways to use their name and website for promotional purposes, including online portfolios, past client lists, social media, print material, and other advertising mediums to promote Inaiways's services to other clients.
Google Ads Policy Compliance and Responsibility
The client acknowledges and agrees that all advertisements, landing pages, and associated content provided for the Google Ads campaigns must fully comply with Google Ads policies, including but not limited to content, targeting, and prohibited practices. It is the client’s sole responsibility to ensure that the intent, messaging, and content of the ads, as well as the products or services being advertised, adhere to Google’s guidelines.
In the event of any violations of Google Ads policies, including any suspension, restriction, or penalties imposed on the campaigns, the client shall bear full responsibility.
Inaiways is not liable for any disruptions or consequences arising from policy violations, and the client agrees to promptly resolve such matters with Google and bear any associated costs or damages.
- Maximum keyword process of 5000 Keywords will be processed for research
- Number of HTTP request supported - up to 1 lakh per month
- Number of leads supported - up to 5000 per month
- Number of WhatsApp messages supported - up to 2000 per month
- Number of email messages supported - up to 2000 per month
- Downtime SLA - 98% PA
- Primary channel for any business communication is email.
- Operating time: 9:30 AM IST to 6:30 PM IST on all working days except Saturday & Sunday and for the holidays mentioned by Government of India
- Maximum 40 landing pages per product are included and changes are restricted to two iterations. The product mentioned in this proposal is offered as SAAS (Software As A Service) and the output is give in form of URLs. The landing pages cannot be exported in any format (HTML, PDF, etc.) In case of any attack on the domain where the landing pages are hosted, Inaiways reserves the right to take down the landing pages from the server and host it offline. CRM integration is subject to feasibility assessment. In case no support is received from the CRM vendor, Inaiways is not responsible for any delay in the integration.
Neither party shall be liable for any failure or delay in performing its obligations under this Agreement if such failure or delay is due to any natural calamity or other force majeure event, including but not limited to, acts of God, floods, earthquakes, hurricanes, lightning, tsunamis, or other natural disasters beyond the control of the affected party.
In the event of such a force majeure event, the affected party shall:
- Promptly notify the other party in writing of the occurrence of the event and its expected duration;
- Take all reasonable steps to mitigate the effects of the force majeure event on the performance of its obligations;
- Resume performance as soon as reasonably possible after the force majeure event has ended.
If the force majeure event continues for a period of [specify duration, e.g., 30 days], either party may terminate this Agreement by providing written notice to the other party.
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